E-Waste Donation Guidelines

Operating System: Windows 7 or higher/ChromeOS/Linux/macOSX lion and higher 

Battery: Must be included 

Hard drive: If included should be wiped completely of personal data memory 

Model Year: 2014 or higher 

Outer shell: Must be intact (Dents and scuffs are fine, no major cracks) 

Charger: Include if possible 

Screen: Intact and Functional

Keyboard: All keys must be functional (broken/missing keycaps are fine, make sure the switch itself is functional) 

Disclaimer: ClosingTheDivide is not responsible for the misuse, deletion, or selling of personal data once the computer is given from the donor. Please remember to wipe your computer clean to prevent this from occurring. Once a computer is donated, retrieval is inconvenient and most likely impossible please be sure you don’t need the computer before donating in the case you find out on short notice we have a two-day return policy after this requests will be evaluated on a case by case basis.

 

E-Waste Donation Process

 

Collection

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First, fill out the form by clicking on the button above with details on your computer and your contact information. If you don't have a computer and would like to help our cause feel free to donate money which we will use to speed up the repair process and buy new parts. You will receive a message from our team detailing the next steps in the donation process. From here you inform us where you want the computer to be collected. Give us the date and time and if we are available we will come and collect it.

Repair

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When we collect the computer at the specified location we take the device back to be repaired. Our teams of technicians do a thorough check of the computer and check what major repairs need to be made and what parts are required. If repairing the computer is not feasible, it will either be sent to recycle center or used for spare parts.

Donate

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After our technician finishes his repairs we test the computer to make sure it is functional. We take these computers and stock our inventory, after reaching 30 computers we then donate the bulk of computers to underprivileged children such as those in the Kampot Region in Cambodia, check out our past projects to get more details on our impact.